This Shipping & Delivery Policy describes the terms and activation timelines for the services offered by EasyCheckins Technologies Private Limited.
1. Digital Nature of Services
EasyCheckins is a cloud-based software-as-a-service (SaaS) platform for hostel and PG operations management. We do not ship any physical goods or items. Consequently, postal services, delivery tracking numbers, shipping costs, and courier partners are not applicable to any transactions on our site.
2. Service Activation Timeline
We provision our services digitally to ensure zero operational delays:
- Immediate Provisioning: Upon successful authorization of your subscription payment via the Razorpay gateway, access credentials and database parameters for your property are generated and delivered instantly.
- Email Confirmation: A digital receipt, payment invoice, and platform configuration details are sent automatically to your registered administrative email address immediately post-payment.
- Verification Queries: Identity verification checks utilizing Cashfree APIs run in real-time. Results are delivered directly onto the admin ledger profile page within seconds of resident input validation.
3. Delivery Delays and Assistance
In rare situations where administrative credentials fail to activate or email receipts do not show in your inbox within 24 hours of successful debit, please get in touch with our tech support desk:
- Support Email: support@easycheckins.in
- Helpdesk Telephone: +91 81250 81258
- Postal Location: Hyderabad, Telangana.